Review Management Services
In today’s digital age, getting good word-of-mouth for your business is more important than ever. Only now instead of people sharing their opinion face-to-face, they’re taking to online review platforms like Google, Yelp! and numerous others. According to Inc., 84% of consumers trust online reviews as much as personal recommendations from people they know. Positive customer reviews may be the single most effective marketing you can do for your business.
Virtual Stacks Systems provides an online reputation management service that gets your customers spreading the good word about your business on the review sites that matter. Our solution helps you tactfully ask and remind customers for feedback, guides them through the online review process and gives you a chance to reach dissatisfied customers before they write a negative review.
We determine which review sites are best to prioritize your business, and the number of reviews that will be needed to make the desired impression. We also will identify customers who are the most likely to provide positive reviews of your product or service, and work to direct them to the review platforms that will have the highest visibility in supporting your brand.
Features of Our Review Management Services
- Manage all customer reviews in one location, including responding to an unhappy customer
- Stream your best reviews to your website
- Provide an easily accessible way for customers to leave a review from your website or automate a email, text or MMS drip campaign for more reviews
- Provide detailed user demographic data
- Create alerts and reports regarding your current online reputation
